20 Business Leaders Share How Call Centers Can Address Increased Customer Vulnerability
Callminer
FEBRUARY 4, 2021
Give them examples of social engineering attempts they may experience, such as rushed mothers, private customers who don’t want to share information, etc. Nika Filipkova is the Chief Customer Officer at SupportYourApp. “At Show them how easy it can be to allow someone to access the wrong information. Nika Filipkova.
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