CX Leader Insights: Industry Musings & Trends from Chili Piper’s Gemma Cipriani-Espineira
Netomi
APRIL 27, 2022
Customer experience (CX) is now more important than ever, and even the White House is taking note: in a move to fix federal customer experience, the Office of Management and Budget will conduct research to better comprehend how people wish to deal with the government at various critical points in their lives.
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