Is Your Chatbot Really Just an IVR: Webinar Highlights
Fonolo
NOVEMBER 16, 2023
A well-designed chatbot can be a powerful addition to your call center toolkit. This is good news because we know for certain that customers want self-service options. Should Your Chatbot do More? But should you expect more from your chatbot? Is Your Chatbot Meeting Expectations? Where Will the Real Impact Be Felt?
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