Clarabridge

MARCH 1, 2017

Clarabridge Customer Connections (“C3”) is the must-attend event for customer experience professionals. Discussions of case studies that show the strategic value of customer experience management. We hope you’ll join us for this exciting event. Time is getting short, so register today !

Strategic Value 49

Strategic Value Marketing Technology Customer Experience 49

Clarabridge

MARCH 1, 2017

Clarabridge Customer Connections (“C3”) is the must-attend event for customer experience professionals. Discussions of case studies that show the strategic value of customer experience management. We hope you’ll join us for this exciting event. Time is getting short, so register today !

Strategic Value 40

Strategic Value Marketing Technology Customer Experience 40

Clarabridge

MARCH 1, 2017

Clarabridge Customer Connections (“C3”) is the must-attend event for customer experience professionals. Discussions of case studies that show the strategic value of customer experience management. We hope you’ll join us for this exciting event. Time is getting short, so register today !

Strategic Value 40

Strategic Value Marketing Technology Customer Experience 40

CSM Practice

FEBRUARY 20, 2020

Value; Prove quantitative and strategic value delivered. An Advanced Analytics Case Study. A case study involving one of our clients at CSM Practice revealed the true determinants of customer account expansion: 1. Risk; Identify risk early for churn, down-sell, and onboarding. Introduction.

Analytics 52

Analytics Customer centricity Metrics Accountability 52

SmartKarrot

DECEMBER 29, 2020

Ensure regular communications and visibility with clients, from calls, reports, and strategy sessions aligning on KPIs and raising awareness of The Room’s news/events. Collate and share best practice examples of reporting, strategies, and case studies across the teams. Review meetings, creating roadmaps and strategy review.

Best practices 10

Best practices Strategic Value Accountability Coaching 10