Remove Call Logging Remove Customer Service Remove Sales Remove Scripts
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Top 10 Auto Dialer Software in 2024 for Efficient Sales Teams

JustCall

Auto dialers are a secret weapon for call centers and sales teams. They are tireless assistants handling manual dialing while your agents focus on closing sales or generating leads. It minimizes the manual dialing nightmare for sales and lead generation teams. Open API for custom integrations and workflows.

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How to Handle High Call Volume: 10 Strategies for Success in Sales and Contact Centres

JustCall

A surge in call volume is always good news for your business. It shows more customers are interested in your product or service. But, it also leads to chaotic calls and handling long call queues for customer support and sales teams. Drowning in calls during peak season?

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With Call Scoring, You’re The Coach

Calltools

Call scoring is like an NFL game, where your sales agents are players and you’re the coach. Like Vince Lombardi coaching the Green Bay Packers at half time, you need to gauge the performance interactions of your own team members in order to facilitate proper call center management. What is Call Scoring, Exactly?

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Bring the Human Experience Back into your Contact Center with InGenius CTI

InGenius

My first sales job was at a contact center in the early 2000s. I worked on a large team, with high targets and a company-mandated script. I was expected to call over 100 people each day and to throw my pitch to as many people as would listen, trying to get as many to stick as possible. Sound familiar?

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JustCall vs Aircall: A Comprehensive Comparison in 2023

JustCall

Useful features Call Routing Call Recording Call Management Blended Call Center Call Logging, Virtual Call Center, Call Reporting , etc. What Are the Pain Points in Call Management and Customer Support, and How Can JustCall and AirCall Address Them?

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Essential Call Center Tools to Increase Agent Efficiency

Calltools

Numerous industries use call centers for different purposes like providing customer services, tech support, increasing sales, and collecting debts. A call center can’t perform its most essential tasks, though, without the right tools. Real-time reporting even benefits centers that place outgoing calls.

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Sales Automation in 2022: A Complete Guide for Sales Teams

JustCall

While the fundamentals of sales remain the same, the way it is done has seen significant transition over the years. And a big part of the reason for that is hyper-competition across industries, which has pushed sales automation into the mainstream conversation. This is where sales automation comes in. What is Sales Automation?

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