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How to reduce latency and improve VoIP calls.

Spearline

How to reduce latency and improve VoIP calls. Latency is a well-known contributor of poor quality VoIP calls. As VoIP calls are real-time, even the slightest delay is noticeable. In telecommunications, latency is the time between when you speak, to when the other person hears your voice. What is VoIP?

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5 Best Business VoIP Features For Busy Professionals

VirtualPBX

Business VoIP features for busy professionals offer time-saving and convenient solutions for everyday workflow inefficiencies. As a Telecommunications company with remote and hybrid employees, creating a productive and streamlined workplace is our field of expertise. DND allows you to pause all incoming call activity temporarily.

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Why latency matters for business VoIP calls?

Spearline

Why latency matters for business VoIP calls? Latency is a well-known cause of poor quality VoIP calls. As VoIP calls are real-time, even the slightest delay is noticeable. A mere 150 milliseconds of latency and you’ll start to experience issues in the quality of your calls.” What is VoIP?

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A Complete Guide to Session Initiation Protocol (SIP)

Hodusoft

A Complete Guide to Session Initiation Protocol (SIP) Session Initiation Protocol (SIP) is one of the most commonly used protocols in Voice over Internet Protocol (VoIP) technology. This blog post discusses everything about SIP and everything related to it, including what is Session Initiation Protocol, VoIP, and more.

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The reliance on CLI and caller ID for advanced call handling.

Spearline

When a customer calls from a new originating number, the caller ID can be captured post-call and added to their CRM to enable greater personalisation in the future. In a virtual hold call flow, customers may be identified by caller ID. A “black route” is one that is illegal in both ends. New to Spearline?

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The benefits of cloud-PBX

Spearline

PBX’s were created to allow businesses to make internal calls between employees without having to use the public telephone network. cloud phone system’, ‘hosted PBX’, or ‘hosted phone system’) is a VoIP phone system hosted as a cloud service. The only equipment you may need is VoIP-enabled desktop phones.

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Are you measuring latency on your calls?

Spearline

For VoIP calls, a one-way latency of 20 ms is normal. However, anything over that, the quality and consistency of the call starts to decline. The Spearline latency test allows you to replicate the customer call flow, and quantify the amount of latency your customers’ experience.