TeleDirect

JUNE 2, 2021

So which type of call center do you currently have? Or, which kind of call center are you looking to implement in order to improve customer service? But first – let’s define the different types of call centers. The Main Types of Call Centers. That’s the list of different types of call centers.

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Call Center Business Process Outsourcing Upselling outsourcing 62

TeleDirect

JULY 1, 2021

But first, it helps to determine the key differences between the two main types of call center platforms: the inbound and outbound call centers, respectively. From tech-friendly automated support to live agent assistance, we’re the preferred inbound & outbound call center solution for companies across the globe.

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TeleDirect

JANUARY 9, 2019

And one of those things doesn’t involve your own internal processes; an outsourced call center solution just might be the best decision you’ll make to reach your business goals in the new year! How can a professional outsourced call center do all this and more? Telesales & upsells.

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Quality Contact Solutions

JANUARY 27, 2022

Whether your call center is inbound or outbound , and if you have a product or service to deliver, finding ways to increase sales is a consistent priority. You can find anything from helpful tips to a geographically convenient inside sales seminar to attend with a quick Google search. Increase Sales by Upselling.

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Quality Contact Solutions

MARCH 11, 2021

Conferences, Seminars, Sales Events, and Webinars are great ways to demonstrate your products and services through education. We make the calls, we collect essential information for the sales call, and we set up a time that works for your prospects. This is where telemarketing services can help increase your sales.

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