Call Center, call center solutions, Seminar and Upselling

Inbound vs Outbound Call Centers: Which is Right for Your Business?

TeleDirect

JULY 1, 2021

But first, it helps to determine the key differences between the two main types of call center platforms: the inbound and outbound call centers, respectively. From tech-friendly automated support to live agent assistance, we’re the preferred inbound & outbound call center solution for companies across the globe.

Call Center

Call Center Upselling Healthcare outsourcing

How Hiring a Call Center Supports Your Business Goals in 2019

TeleDirect

JANUARY 9, 2019

And one of those things doesn’t involve your own internal processes; an outsourced call center solution just might be the best decision you’ll make to reach your business goals in the new year! How can a professional outsourced call center do all this and more? Telesales & upsells.

Call Center

Call Center Business Process Outsourcing outsourcing Upselling

Customer Contact Central

Inbound vs Outbound Call Centers: Which is Right for Your Business?

How Hiring a Call Center Supports Your Business Goals in 2019

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