AWS Machine Learning

SEPTEMBER 28, 2023

Although enterprise knowledge bases have, over time, improved the customer experience, they can still be cumbersome and difficult to use. Whether seeking answers to a product-related question or needing information about operating hours and locations, a poor experience can lead to frustration, or worse, a customer defection.

Enterprise 93

Enterprise Real estate Chatbots Construction 93

CSM Magazine

AUGUST 26, 2019

Software provider to incorporate industry’s only fully passive anti-spoofing biometric solution to improve customer experience and strengthen security. With IDLive Face, Innov8tif now offers anti-spoofing measures that bolster existing security processes while simultaneously enhancing the user experience.

Telecommunications 40

Telecommunications Banking Self service industry solution 40

Verint

SEPTEMBER 8, 2017

One of the leading industrial solutions providers in the United States and a longtime Verint customer, MSC Industrial Supply Co. was interested in how it could improve productivity, enhance the customer experience, and keep operating costs down through a single, unified workforce optimization platform.

industry solution 27

industry solution Personalization Customer Experience Customer Service 27