JustCall

MAY 12, 2021

Sales Scripts. Sales content collateral, particularly cold calling scripts , email scripts , and SMS texts are vital to sales success. How you frame your pitch on emails, calls etc. Framing sales scripts may not be tough for sales agents. Case Studies and White Papers .

Sales 52

Sales call center software Scripts call center solutions 52

NobelBiz

FEBRUARY 13, 2024

The call center industry has been changing faster than ever, due to technological breakthroughs and constantly evolving customer demands. In 2024, businesses have the crucial responsibility of understanding and adopting the latest technology trends in customer service.

call center software 59

call center software Call Center Interactive Voice Response Contact Center 59

Callminer

APRIL 23, 2019

With the advancements of computer technology, software solutions are available to automatically pause recordings when private information is shared during calls. Predictive algorithms listen for certain words and phrases in order to know exactly when to pause the call.

Best practices 159

Best practices Call Center Banking Contact Center 159

Callminer

SEPTEMBER 23, 2020

Read on to learn more: Tools to Leverage for Your Outbound Call Center. “A good outbound sales script contains a strong connecting statement. Why is it that you’re calling, what prompted the call.” Some agents can’t deal with the true call by call mixture of inbound and outbound calling.

Best practices 182

Best practices Call Center Outbound sales Telemarketing 182