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Boost Your Sales with Telemarketing Software

Hodusoft

Boost Your Sales with Telemarketing Software In today’s digitally connected world a whopping 92% of customer communications still happen through business phones. The quality of your customer service relies on how effective your telemarketing efforts are. What is telemarketing software?

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QCS Launches Telemarketing Services Solution for the SMB Market

Quality Contact Solutions

QCS SMB will focus on serving the unique needs of small and medium business by offering an elastic pool of agents to handle both inbound and outbound programs with an emphasis on lead generation, lead qualification, data enhancement and other business to business sales support functions. We think Omaha is the right place to be.”.

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CECP Certification Earned by QCS Staff

Quality Contact Solutions

November 13, 2019 (Aurora, NE) Quality Contact Solutions, Inc. announced today that Julie Kramme, Director of Sales and AJ Windle, Director of Client Engagement have earned their Customer Engagement Compliance Professional (CECP) certification through the Professional Association for Customer Engagement (PACE).

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Maximizing Success in Call Center Campaigns

NobelBiz

A call center campaign essentially involves a team of agents working together to accomplish business goals. These goals can include providing support generating sales or gathering market insights. In a call center campaign, agents can engage in various activities depending on the objectives set by the business.

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Why use call monitoring in your call center

Quality Contact Solutions

Once you have identified needed adjustments (to the program or to a particular agent’s call handling approach), it is imperative to take a look at the actual data. Are you getting the completes/sales you expected? Marcia Jenkins is the Senior Operations Manager for Quality Contact Solutions.

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The Five Most Compelling Reasons to Automate your Call Center

Hodusoft

Impact of Implementing Call Center Automation Software We live in times where customers demand instant gratification and call centers are handling unimaginably heavy call volume. Still not sure if investing in call center automation software is a good idea? that agents need to perform daily.

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Tips to Improve Outbound Calls Strategy

JustCall

It is a function within the business operations with the customer support executives or sales executives making calls to the 3 rd party. These calls get directed toward prospects, customers & other businesses. Generally, outbound calls focus on telemarketing, lead generation, and fundraising. all by yourself.