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Face-off Probability, part of NHL Edge IQ: Predicting face-off winners in real time during televised games

AWS Machine Learning

We explored nearest neighbors, decision trees, neural networks, and also collaborative filtering in terms of algorithms, while trying different sampling strategies (filtering, random, stratified, and time-based sampling) and evaluated performance on Area Under the Curve (AUC) and calibration distribution along with Brier score loss.

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Transforming Service in the Telecom Industry: Why It’s Needed and How to Make It Happen

Up Your Service

Ubiquitous over-the-top (OTT) services like music streaming (Spotify), video communications (Skype), social platforms (Facebook), and resource-sharing (Uber) are all building highly personalized profiles and intimate relationships with their customers. A means of calibrating and measuring how good – or bad – is the service you provide.

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Emirates Vs Etihad – Customer Experience Review

ijgolding

Before I get started, I must reiterate (as I always do with every review) – this process is one that I have developed personally. I am also a person who does not own a portable printer!! Firstly the entertainment system – both airlines have them – the entertainment on them is almost identical.

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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

Prior to co-founding C3 Metrics, Greenfield was a recognized thought leader in the area of Branded Content as publisher of Branded Entertainment Monthly, a joint effort with VNU Media, detailing industry statistics, gaps, and trends. If a QA person is responsible for delivering coaching/feedback, it can be time-consuming.

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Brand Move Roundup – May 18, 2020

C Space

With parents needing to entertain their kids all day, the rise of children’s music has an obvious explanation. “We had a lot of hidden supply with all the doctors that typically see patients in-person and are probably underutilized now.” Over the same period, the Rolling Stones saw their streams drop less than 4%.