Global Response
JANUARY 22, 2024
But with the rise of modern technology and the globalization of the workforce, call centers and business process outsourcing (BPO) services look very different today. Voice Over Internet Protocol (VoIP) Voice Over Internet Protocol allows you to make calls using an internet connection instead of a regular phone line.
TeleDirect
DECEMBER 14, 2023
How do we manage this as a national business process outsourcer? Let’s explore our integrated technology stack and how it benefits your business. Call centers started with using traditional phone lines, which morphed into VoiP and interactive voice response (IVR). Through advanced call center technology.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Anexa BPO
MAY 16, 2022
With a successful track record spanning twenty years, Anexa has emerged as the preferred customer service outsourcing company for American firms. Specializing in bilingual services (English and Spanish), our skilled teams of agents take CX to the next level with a commitment to support your business processes as we would our own.
Anexa BPO
MAY 16, 2022
With a successful track record spanning twenty years, Anexa stands as a preferred outsourcing company for American firms. Specializing in bilingual services (English and Spanish), our skilled teams of agents take CX to the next level with a commitment to support your business processes as we would our own.
Anexa BPO
SEPTEMBER 5, 2021
With a successful track record spanning twenty years, Anexa has emerged as the preferred customer service outsourcing company for American firms. Specializing in bilingual services (English and Spanish), our skilled teams of agents take CX to the next level with a commitment to support your business processes as we would our own.
JustCall
MARCH 7, 2023
This modification allowed over 4 million Indian staff in software development, contact centers, and business process outsourcing to WFH. Some key infrastructure strategies to consider include cloud-based solutions, video conferencing, and VoIP etc. So, why are workers shifting to hybrid working model-based setups?
Xaqt
JUNE 1, 2020
The offshore business process outsourcing industry is likely to be the hardest hit. Even before the global pandemic, Contact Center and Business Process Outsourcers (BPOs) were facing new headwinds and competitive pressures. At the same time, Voice-over-Internet Protocol (VOIP) emerged as viable technology.
Expert insights. Personalized for you.
62 
Let's personalize your content