TeleDirect
OCTOBER 23, 2023
According to a survey by PwC , even as technology improves, 82% of consumers in the U.S. Benefits of Integrating Call Forwarding in BPOs and Call Centers When well-trained call agents answer your phone, it creates the impression that your business is busy. Does your business slow down during the holidays or summer months?
TeleDirect
JANUARY 28, 2021
TeleDirect , the leader in business process outsourcing (BPO) services, including our flexible & affordable call center platform, has customized solutions to help you get ready for 2021, regardless of your particular business sector or industry. Ready to see how TeleDirect can help into 2021?
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Quality Contact Solutions
JANUARY 21, 2021
Grothe is responsible for driving business performance and for ensuring QCS clients achieve their business process outsourcing goals. Before joining the QCS team, Grothe racked up nearly three decades of call center and telemarketing services industry experience.
TeleDirect
APRIL 7, 2021
TeleDirect knows a thing or two about how to increase customer lifetime value – after all, our business process outsourcing (BPO) services provide exceptional call center solutions for small, medium and large businesses everywhere. Here are five proven ways to boost customer lifetime value: Offer high-value upsells.
TeleDirect
JULY 1, 2021
TeleDirect , a premier business process outsourcing (BPO) provider of call center platforms and other critical client communication tools, offers expertly outsourced inbound call centers and outbound call centers. Telesales & upsells. If not, your outbound call center isn’t all it can be. Constant feedback.
TeleDirect
MARCH 12, 2018
One underrated aspect – yet nonetheless critical – of high achievement in the real estate industry has to do with business process outsourcing (BPO). TeleDirect’s outbound call center services are crucial for customer retention, telesales & upselling, surveys, feedback and more!
Global Response
MAY 1, 2023
Some of the services an outbound call center may offer include: lead generation telemarketing audience surveys upselling and cross-selling customer success and clienteling While outbound call centers are less crucial than inbound call centers, they still play an important role for many businesses.
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