CSM Magazine

APRIL 15, 2021

Here, he kickstarts the road to recovery with three tips on how to turn your agents into brand ambassadors. When the Enterprise Research Centre surveyed 1,000 companies across the UK in 2020, the results were enlightening and somewhat heartening. Turn Contact Centre Representatives Into Brand Ambassadors.

Brand ambassadors 52

Brand ambassadors Gamification Morale Best practices 52

CSM Magazine

AUGUST 4, 2023

These engaged customers, in turn, share their delightful experiences with friends and family, acting as brand ambassadors and attracting new customers to the coffee shop. and Google+ Local to showcase these positive testimonials and build a robust reputation in the market.

Brand ambassadors 52

Brand ambassadors Gamification Entertainment Education 52

JivoChat

JULY 20, 2021

It’s a problem for many businesses, especially in competitive markets. You can collect customer feedback with a survey or by conducting user testing and focus groups with your customers. Use In-Moment Surveys. Real-time surveys make it hard for customers to ignore your questions like they might with emails.

Customer retention 52

Customer retention Gamification Education Self service 52