Netomi

JANUARY 5, 2022

This is especially true in the customer service industry. He’s the author of Be Your Customer’s Hero, the founder of the popular Customers That Stick® blog, and the co-host of the Crack the Customer Code podcast. Customer service leaders come in all shapes and sizes. Can I Work a Customer Service Job from Home?

Customer Experience 98

Customer Experience Customer Service Consulting Consulting 98

ChurnZero

FEBRUARY 23, 2021

Think customer health scores are only good for calculating renewal likelihood? The true impact of customer health scores. That could include a lot more because it will always be true. Guess again. When based on the right mix of behavioral- and event-based criteria, these leading indicators predict so much more. Q&A Recap.

Metrics 80

Metrics Benchmark Chief Customer Officer Accountability 80

CrazyCall

MAY 20, 2019

These are sales tips used by top sales gurus who know all the tricks. Sales Tips from Top Sales Gurus. One of my favorite sales tips is to provide value before asking for money. Sometimes, we all need a little advice that will help us make the next decision. Especially when you’re working in sales. Sales Tips #1-10.

Sales 123

Sales Coaching Scripts Education 123