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Nicereply
MARCH 14, 2023
Every customer support manager has a busy life. But one should stand strong among all the others: to keep on learning. By dissecting the anatomy of “catchy” ideas, this book explains how to transform your messages so they stick with your audience, be it the C-suite or your own team. Priorities are constantly competing.
ProProfs Blog
JANUARY 30, 2020
In this blog, we aim to collate various customer engagement statistics in one place that will give you an idea about various aspects of engagement with customers. In this blog, we aim to collate various customer engagement statistics in one place that will give you an idea about various aspects of engagement with customers.
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ProProfs Blog
NOVEMBER 29, 2019
Customer expectations are growing every day and because they form a strong foundation of every business. . And keeping these expectations in mind, many business owners have integrated a live chat software on their website. This is exactly what customers expect from a brand when they approach them for support. Quick response.
ProProfs Blog
JANUARY 31, 2020
Poor customer service is a big no, especially when it can risk a business its customers. According to the results of a NewVoiceMedia’s 2018 “Serial Switchers” report published by Forbes , nearly 70% of the customers will not hesitate to switch brands if they do not feel appreciated and heard. Must-have Customer Service Skills List.
JustCall
APRIL 24, 2023
It is a robust business phone system that includes features such as: Power dialer Smart switch Global connect, etc. If your business has specific needs that CallHippo can’t cater to, you can continue reading this blog to know more about some of the best CallHippo competitors for 2023.
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