35 Indicators that a Company Isn’t Customer-Centric
CX Accelerator
NOVEMBER 7, 2023
Surely customer support could help me sort this out. After demanding a supervisor, the representative said, “I am your highest point of contact of contact in this office. So I called a second time and within two minutes, the new representative was able to provide me with my booking code. Again, huh?
Let's personalize your content