Outsource Consultants
DECEMBER 13, 2023
Unveiling Multilingual Talents The Caribbean is a multilingual haven , with several countries offering bilingual agents fluent in both English and Spanish. Service Excellence Rooted in Hospitality The Caribbean’s service-oriented industries have fostered a culture of impeccable customer service.
Global Response
JUNE 13, 2023
There’s a number of reasons why Mexico’s labor force and quality is higher than many other offshoring locations, including: Government and educational funding. And while you can certainly find bilingual agents in other locations, there may be other challenges. Ready to perfect your CX?
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Outsource Consultants
SEPTEMBER 11, 2018
There are over 10 universities in Tegucigalpa, which provides highly skilled, college-educated contact center agents who are bilingual (English and Spanish) with neutral accents. El Salvador has deep bilingual agent (English and Spanish) capacity. We can help!
Global Response
APRIL 27, 2023
When it comes to outsourcing, there’s plenty of myths floating around—we’re here with 40+ years of experience in the customer service industry to help you sort out the facts. Industry regulations and funding. Finally, consider what industry or funding requirements specific to your business may limit your outsourcing options.
Outsource Consultants
OCTOBER 2, 2018
Chilean contact centers use exemplary training methods that utilize real-world call center simulation techniques, certifying every agent during the training process. These vendors have experience with a variety of industries, including: Automotive. Communications. Consumer goods. Credit card services. E-commerce and retail. Technology.
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