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The Caribbean: A Hidden Gem for Nearshore Outsourcing

Outsource Consultants

Unveiling Multilingual Talents The Caribbean is a multilingual haven , with several countries offering bilingual agents fluent in both English and Spanish. Service Excellence Rooted in Hospitality The Caribbean’s service-oriented industries have fostered a culture of impeccable customer service.

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Nearshore Contact Center Outsourcing Spotlight: Guatemala, Honduras, and El Salvador

Outsource Consultants

There are over 10 universities in Tegucigalpa, which provides highly skilled, college-educated contact center agents who are bilingual (English and Spanish) with neutral accents. El Salvador has deep bilingual agent (English and Spanish) capacity. We can help!

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Nearshore Contact Center Outsourcing Spotlight: Mexico, Chile, and Belize

Outsource Consultants

Chilean contact centers use exemplary training methods that utilize real-world call center simulation techniques, certifying every agent during the training process. These vendors have experience with a variety of industries, including: Automotive. Communications. Consumer goods. Credit card services. E-commerce and retail. Technology.