Outsource Consultants

DECEMBER 13, 2023

This makes them well-suited for handling customer support services for US companies. Unveiling Multilingual Talents The Caribbean is a multilingual haven , with several countries offering bilingual agents fluent in both English and Spanish.

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Global Response

JUNE 13, 2023

There’s a number of reasons why Mexico’s labor force and quality is higher than many other offshoring locations, including: Government and educational funding. You can also work on expanding your customer base once you have access to bilingual service and support. Ready to perfect your CX? Ready to perfect your CX?

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Outsource Consultants

SEPTEMBER 11, 2018

There are over 10 universities in Tegucigalpa, which provides highly skilled, college-educated contact center agents who are bilingual (English and Spanish) with neutral accents. Call centers in El Salvador are great options for inbound customer service, outbound sales, and telemarketing.

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Global Response

APRIL 27, 2023

For example, onshore call centers frequently have fewer multilingual agents, which can make it difficult for you to scale your operations (and your customer service) globally, or even serve a multilingual US consumer base. Ready to perfect your CX? Industry regulations and funding.

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Outsource Consultants

OCTOBER 2, 2018

Contact centers in these cities employ thousands of agents who speak perfect English in addition to their native Spanish. This makes these vendors excellent options for a company seeking to provide quality bilingual customer experiences. Roadside assistance. Telecom and cable.

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