Global Response

MARCH 27, 2024

Call centers are increasingly turning to big data analytics as a pivotal tool for optimization. By harnessing the power of vast data sets, businesses can uncover deep insight into customer behavior, preferences, and trends, enabling them to tailor their services for maximum impact. Let’s take a look.

Big data 62

Big data Call Center Analytics Interactive Voice Response 62

The Northridge Group

MARCH 21, 2022

The Cellular Telecommunications Industry Association (CTIA) reports that, in 2019, America’s wireless industry contributed $690.5 Leveraging data analytics to improve FCR rates is critical for achieving this objective. The value of reducing repeat calls. billion to U.S.

Wireless 110

Wireless Analytics Average Handle Time Contact Center 110

Vcaretec

JUNE 6, 2022

When it comes to customer care across major industries, like Retail & E-Commerce, Wireless & Telecommunications, and Healthcare, there are plenty of smart minds out there. Connect: @AnnaSabryan Greg Sherry Bio: Software marketing VP | Tweet about Marketing, Customer Service, Customer Experience, Analytics, Big Data.

Customer Care 98

Customer Care Chief Customer Officer CRM Wireless 98

AWS Machine Learning

AUGUST 2, 2023

It has applications in areas where data is multi-modal such as ecommerce, where data contains text in the form of metadata as well as images, or in healthcare, where data could contain MRIs or CT scans along with doctor’s notes and diagnoses, to name a few use cases.

Enterprise 72

Enterprise Healthcare APIs Big data 72

Spearline

NOVEMBER 5, 2019

and data-driven” with wearables , body computing , Big Data , V.R., giving humanity the opportunity to rethink and imagine healthcare and Telemedicine. The future of health and medicine will become “increasingly virtualized and mobile, and A.I.

Automotive 40

Automotive Telecommunications Healthcare Big data 40

AWS Machine Learning

APRIL 21, 2023

For our dataset, we use a synthetic dataset from a telecommunications mobile phone carrier. She is also the Co-Director of Women In Big Data (WiBD), Denver chapter. The final step in the pipeline is performing batch inference against the latest approved model. Sovik Kumar Nath is an AI/ML solution architect with AWS.

Metrics 75

Metrics Telecommunications Analytics Healthcare 75

The Northridge Group

MARCH 8, 2024

I will say that prior to consulting, I spent a large part of my career in the telecommunications industry. I will say that prior to consulting, I spent a large part of my career in the telecommunications industry. In my former company, I was the first women to reach the level of vice president in a very male-dominated company.”

Consulting 135

Consulting Consulting Telecommunications Advertising 135