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Artificial Intelligence: 3 Benefits for the Insurance Industry

CSM Magazine

Data-driven AI solutions also make formidable weapons against the common problems facing insurance managers such as highlighting fraudulent claims and mitigating claims leakage. . Maximise machine learning to add feedback functionality to insurance bots. Here are 3 ways AI can help the insurance industry in key areas: 1.

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5 Reasons to Boost Self-Service Using AI in Today’s Property Market

CSM Magazine

” Like all AI tools, the more the Get Living Assistant is used, the smarter it becomes while the inbuilt feedback functionality is crucial for understanding residents’ needs to deliver a more personal service and improve the rental offer. For more information, please visit www.ebi.ai.

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Using Artificial Intelligence to Build a Great Future for CX

CSM Magazine

By automating customer contact management, data recording and analysis processes, AI can readily identify patterns of consumer behaviour that give contact centres and customer service operations a new competitive edge. Here are just two real-life success stories to prove it.