aircall

FEBRUARY 24, 2021

Using the right tools is an essential part of improving sales efficiency. The only problem is that there is: An overabundance of sales software programs. An overwhelming amount of available customer data to make the right decision. The Importance of Sales Effectiveness for Maximizing Sales. The solution? .

Sales 62

Sales Technology call center software CRM 62

Avaya

NOVEMBER 6, 2018

I recently had the pleasure of co-hosting a webinar with leading Communications Industry Analyst Sheila McGee-Smith titled “ How AI Drives Results in the Contact Center ” and the question posed was: “What does AI mean for those working in the contact center? Our webinar attendees certainly agreed.

Contact Center 57

Contact Center Big data Coaching CRM 57

Natalie Petouhof

MAY 27, 2016

Digital Transformation: Customer Engagement, CRM, Innovation, Customer Experience, Customer Service, The Cloud and Analytics. • ROI Of Customer Service & Customer Experience. • If you are interested in learning about any of these reports or research, a speech or webinar on any of these or related topics, please reach out to me here !

CRM 40

CRM Automotive Analytics Big data 40

C3Centricity

DECEMBER 3, 2018

CEX #CRM #CustomerFirst Click To Tweet. CustomerFirst #CEX #CRM #Customer Click To Tweet. If you’re ready to put your customers first, sign up to watch my Customer First Strategy Webinar. According to a Forrester report, 44% of B2C marketers are using big data and analytics to improve responsiveness to customer interactions.

Big data 59

Big data Marketing B2C CRM 59

TechSee

JANUARY 4, 2022

Simplifies warranty registration and quickly captures customer information for upselling opportunities and long-tail sales. This year, we are proud to have won the 2021 Best in Biz Award for Enterprise Product of the Year, TMC’s 2021 CRM Excellence Award, and the TMC Pandemic Tech Innovation Award. . Billing and invoice clarification.

Self service 109

Self service Enterprise Upselling Big data 109