article thumbnail

7 Digital Transformation Trends to Watch While You Digitize Your Business

Jive

The Internet of Things is expected to generate more data than we could possibly process—an estimated 600 zettabytes by 2020. Big Data is how we’ll make sense of it all, which is why the industry is expected to reach $102 billion by 2019. Check out our Hosted VoIP buyer’s guide to evaluate digital phone systems providers.

article thumbnail

How to Leverage Chatbots for Streamlined Recruitment Efforts

Inbenta

More specifically, have you thought about using an AI-powered chatbot as part of your hiring process? You may already be increasing sales with chatbots , by using them to talk to customers. In case you aren’t aware, a chatbot is a piece of software that uses AI to mimic human conversation. Use chatbots to respond.

Chatbots 144
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Add conversational AI to any contact center with Amazon Lex and the Amazon Chime SDK

AWS Machine Learning

Reviewing the Account Balance chatbot. Amazon Chime PSTN audio uses a SIP media application to create a programmable VoIP application. Review the Account Balance chatbot. We cover the following topics in this post: Reference solution architecture for the self-service AI. Deploying the solution. Testing the solution.

article thumbnail

Top 5 Customer Service Trends to Look out for in 2017

aircall

Live chat, email, VoIP business phone , there are specialists for every channel. Chatbots are already present in that area. However, with the evolution of machine learning, chatbots are becoming more effective and outperform themselves with every interaction. The complementary strengths of AI and humans.