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Predictions for Customer Success in 2019

ChurnZero

So, without further ado, here are twenty-two trends, best practices and predictions for the year ahead. Begins in pre-sales to help ensure success factors are established during the sales process. More and more, customers are seeking out companies that share their values.

SaaS 73
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Jun 18 – Customer Success Jobs

SmartKarrot

Adopt, help manage customer success best practices and methodologies for successful engagements throughout the customer lifecycle. Work directly with sales leadership to support customer expansion. Effectively communicate customer learnings to the sales and product team to help direct the roadmap of the company.

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article thumbnail

Predictions for Customer Success in 2019

ChurnZero

So, without further ado, here are twenty-two trends, best practices and predictions for the year ahead. Begins in pre-sales to help ensure success factors are established during the sales process. More and more, customers are seeking out companies that share their values.

SaaS 49
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Dec 29 – Customer Success Jobs

SmartKarrot

Collaborate with Sales to lead annual and quarterly business planning cycles. Develop, grow, and maintain the relationship between the Tealium and clients, with a focus on client retention, sales and revenue growth. Manage your high-value customers to identify whose usage of LimeSpot products can be improved. Apply here: [link].