JustCall

JANUARY 5, 2023

Moreover, speech analytics solutions differ from voice recognition as the latter is just concerned with speech transcription whereas the former also delivers emotional analysis and performance insights. Voice conversations convey content and provide contextual information such as emotions, sentiments, tonality, and so on.

Analytics 52

Analytics Coaching Call Center APIs 52

CSM Magazine

DECEMBER 6, 2022

PCI Pal , the global SaaS provider of secure payment solutions for business communications, is sharing its key payments and compliance predictions just in time for 2023. “New technology and new payment methods are at the forefront of the industry for 2023,” according to Alessandro Della Volta, VP of Product at PCI Pal.

APIs 52

APIs Banking SaaS Technology 52

ProProfs Blog

DECEMBER 6, 2021

Data analysis can be more robust. This feature is helpful, for example, when you’ve reached the maximum number of forms with your account and need to move the data somewhere else or when you need to do some data analysis. Using this tool, you can build web forms such as contact us, product feedback, and job applications.

Surveys 78

Surveys Enterprise Feedback CRM 78

ProProfs Blog

JULY 20, 2021

You get valuable ideas to improve your products, services, customer support, and much more. You can easily popup a question relating to your product, service, and website to know their real-time sentiments. AI powered sentiment analysis to understand customer sentiments better. Cost effective plans.

Surveys 78

Surveys Feedback Real estate Enterprise 78

SmartKarrot

FEBRUARY 18, 2022

Decision intelligence helps your organization evolve with decision-making using advanced technologies like ML , AI, Natural language queries, intelligent apps, and more to create comprehensive platforms. AI and augmented intelligence can help find patterns, tracks anomalies in data to augment decision-making and influence outcomes.

Banking 10

Banking Finance Healthcare SaaS 10

Solvvy

JULY 8, 2022

In competitive markets, like software, banking, financial, and consumer services, people have various options for where to do business. Unfortunately, when customers go elsewhere for products or services, profits can begin to decline. Furthermore, it may take only one bad experience for a customer to take their business elsewhere.

Metrics 106

Metrics Surveys Brand ambassadors Benchmark 106

ProProfs Blog

NOVEMBER 15, 2021

Extensive and helpful product knowledge base. The Qualaroo nudge is very intuitive and can be used anywhere from SaaS products and websites to mobile apps. AI analytics and reports. The tool leverages sentiment analysis to automatically categorize text responses and determine the emotions behind customer responses.

Surveys 148

Surveys Analytics Enterprise Feedback 148