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Nuances of Delighting Customers: An Exclusive Interview with Mr. Gangadhar Krishna, Customer Service Consultant

Customer Guru

Mr. Gangadhar has presented his theory on Service Excellence to various banks and private institutions, been invited as a guest speaker and has conducted development programs in excellent service delivery, outbound sales and supervisory skills. I started in the travel industry, working with travel agents and Air Canada.

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Nearshore Contact Center Outsourcing Spotlight: Peru, Argentina, Paraguay, and Uruguay

Outsource Consultants

Argentinian contact centers provide omnichannel capabilities and can benefit companies in a variety of industries, including: Travel and hospitality. These agents can deliver inbound service that strengthens your customer relationships while also boosting revenue through outbound sales. Portuguese. Energy and utility.

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Why Mindfulness Belongs in Your Call Center

Customer Centric Support

On a larger scale, a few years ago Bank of America leadership was fraught with staffing issues at all of their many international call centers. Productivity – Within one week of introducing mindfulness to that same small outbound sales call center last year, productivity increased by 17% and they are maintaining it.

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Call Center Outsourcing: Pros, Cons, and Best Practices

OctopusTech

For example – Some of the industries that are benefited from using call center services include – Accounting IT and Communication Marketing Manufacturing Tour and travel Banking, Insurance, and Finance Why Companies Should Invest in Call Center Outsourcing?