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Auto Dialer Software: What is Auto Dialer and When to Use it

JustCall

OCTOBER 22, 2020

The auto dialer acts as a co-pilot for sales teams. The ideal software for outbound sales campaigns, an auto-dialer increases sales productivity by as much as 200%. At the same time, it ensures that it only connects to the answered calls. All unanswered and abandoned calls are filtered out.

Real estate

Real estate CRM Banking Outbound sales

Call Center Metrics: Examples, Tips & Best Practices

Callminer

NOVEMBER 25, 2019

These types of call centers help to maintain customer relationships and cultivate brand loyalty among consumers. Following are a few metrics that matter for inbound call centers: Abandoned Call Rate. Track calls made by each agent for deeper insight into efficiency concerns. Average Handle Time.

Best practices

Best practices Call Center Metrics Average Handle Time

Auto Dialer Software: What is Auto Dialer and When to Use it

Call Center Metrics: Examples, Tips & Best Practices

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