5 Top Customer Service Articles For the Week of July 11, 2016
ShepHyken
JULY 11, 2016
I J Golding) I make no secret of the fact that I am a fan of ‘old fashioned values’ in the delivery of great Customer Experiences. Prime examples include being slapped with a double ATM fee for a cash withdrawal (the fee charged when you use an out-of-network ATM and then the penalty that your own bank imposes). by Ian Golding. (I
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