Remove B2C Remove Customer Care Remove Sales Remove Technical Support
article thumbnail

5 Key Customer Profiles Every Company Should Treat Like VIPs

Comm100

Your VIPs are your company’s most important customers , as defined by you. Whether you work in a B2B or B2C industry, you can identify your VIPs either by demographics, or by their activity with your brand. On the other hand, deny certain customers VIP status and you could damage relationships or undermine loyalty.

B2C 64
article thumbnail

5 Key Customer Profiles Every Company Should Treat Like VIPs

Comm100

Your VIPs are your company’s most important customers , as defined by you. Whether you work in a B2B or B2C industry, you can identify your VIPs either by demographics, or by their activity with your brand. On the other hand, deny certain customers VIP status and you could damage relationships or undermine loyalty.

B2C 40
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Women of Influence: The Top 25 Innovative CX Leaders

Netomi

Alexandra has more than 20 years of professional experience in Customer Care, Contact Centers and Customer Experience. It’s not the entirety of my team that’s now Customer Love, it’s the people who are the technical support agents.”. Kristi Faltorusso – VP of Customer Success, ClientSuccess.

article thumbnail

Contact Center Technologies 2017: find out what 23 experts say

RichCall

@Donna Peeples , Customer Experience Strategist. Bruce Temkin , a customer experience transformist. Wade Wiant , Vice President of Sales and Channels at Mediu. The contact centre will support this by providing hints, tips, education and technical support. This is the future of customer service.