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BPO Services: What’s the Advantage?

Quality Contact Solutions

At this point, I’d suggest that most everyone understands what outsourcing is, at least the overall concept. While business process outsourcing has been around a while, let’s look at what BPO services are, why they work, and how your company can engage with a BPO provider. Speak to our sales team.

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Contact Center Retention: Get Ahead of Trouble by Pinpointing Front-Line Staff Concerns

Taylor Reach Group

Record low unemployment has created new emphasis on employee retention in contact center operations throughout Canada and the United States. TRG helps clients optimize their contact center operations through focus on four pillars: people, process, technology and methodology. By Peg Ayers.

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QCS Launches Telemarketing Services Solution for the SMB Market

Quality Contact Solutions

Prior to joining the QCS team, Steve Korn racked up more than 40 years in the call center industry. From managing various client inhouse telemarketing centers for both B2B and B2C businesses, to starting multiple outsourced telemarketing companies, Steve’s experience runs the gamut.

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CECP Certification Earned by QCS Staff

Quality Contact Solutions

About Quality Contact Solutions. Quality Contact Solutions provides outsourced B2B and B2C Telemarketing and Call Center Solutions. The QCS expertise resides in providing turnkey outsourced telemarketing, inbound and omni-channel solutions that augments business process outsourcing across a variety of industries.

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5 Effective Small Business Marketing Strategies You Need for 2022

Quality Contact Solutions

Contact Centers, BPO’s, and Call Centers. Many contact centers have evolved into what’s known as Business Process Outsourcing, or? BPO , and support businesses for multiple functions like customer service, tech support, marketing, sales, and much more.??.

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5 Effective Small Business Marketing Strategies You Need in 2023

Quality Contact Solutions

Contact Centers, BPOs, and Call Centers Many contact centers have evolved into what’s known as Business Process Outsourcing, or  BPO. Learn More About the AnswerNet Suite of Services Steve Korn is a Business Development Executive for Quality Contact Solutions, an AnswerNet Company.

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5 Effective Small Business Marketing Strategies You Need in 2023

Quality Contact Solutions

Contact Centers, BPOs, and Call Centers Many contact centers have evolved into what’s known as Business Process Outsourcing, or  BPO. Learn More About the AnswerNet Suite of Services Steve Korn is a Business Development Executive for Quality Contact Solutions, an AnswerNet Company.