Remove B2C Remove Business Process Outsourcing Remove Contact Center Remove CRM
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BPO Services: What’s the Advantage?

Quality Contact Solutions

At this point, I’d suggest that most everyone understands what outsourcing is, at least the overall concept. While business process outsourcing has been around a while, let’s look at what BPO services are, why they work, and how your company can engage with a BPO provider. Do you need omnichannel capabilities?

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How To Create a Winning B2B Customer Service Strategy

Global Response

Although customer service is often focused on in B2C companies, it’s just as important—if not more so—in B2B companies. B2B—or Business-to-Business—customer service refers to selling and customer service that happens between two businesses.

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