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BPO Services: What’s the Advantage?

Quality Contact Solutions

At this point, I’d suggest that most everyone understands what outsourcing is, at least the overall concept. While business process outsourcing has been around a while, let’s look at what BPO services are, why they work, and how your company can engage with a BPO provider.

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QCS Launches Telemarketing Services Solution for the SMB Market

Quality Contact Solutions

QCS SMB will focus on serving the unique needs of small and medium business by offering an elastic pool of agents to handle both inbound and outbound programs with an emphasis on lead generation, lead qualification, data enhancement and other business to business sales support functions. and Canada.

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5 Effective Small Business Marketing Strategies You Need for 2022

Quality Contact Solutions

Contact Centers, BPO’s, and Call Centers. Many contact centers have evolved into what’s known as Business Process Outsourcing, or? BPO , and support businesses for multiple functions like customer service, tech support, marketing, sales, and much more.??.

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Contact Center Retention: Get Ahead of Trouble by Pinpointing Front-Line Staff Concerns

Taylor Reach Group

Record low unemployment has created new emphasis on employee retention in contact center operations throughout Canada and the United States. TRG helps clients optimize their contact center operations through focus on four pillars: people, process, technology and methodology. By Peg Ayers.

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5 Effective Small Business Marketing Strategies You Need in 2023

Quality Contact Solutions

Contact Centers, BPOs, and Call Centers Many contact centers have evolved into what’s known as Business Process Outsourcing, or  BPO. Supporting Your Sales Team You can never ignore the fact that despite all the challenges facing small businesses, you still need to sell.

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5 Effective Small Business Marketing Strategies You Need in 2023

Quality Contact Solutions

Contact Centers, BPOs, and Call Centers Many contact centers have evolved into what’s known as Business Process Outsourcing, or  BPO. Supporting Your Sales Team You can never ignore the fact that despite all the challenges facing small businesses, you still need to sell.

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CECP Certification Earned by QCS Staff

Quality Contact Solutions

About Quality Contact Solutions. Quality Contact Solutions provides outsourced B2B and B2C Telemarketing and Call Center Solutions. QCS can effectively conduct sales, lead generation, appointment setting, data enhancement, market research and a broad variety of telephone-based contact center services.