Remove B2B Remove Contact Center Remove Multichannel Remove Upselling
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The Curious Case of Recruiting a Chief Omnichannel Officer

SmartKarrot

Going by the definition accepted in the market, a Chief Omnichannel Officer is the executive responsible for integrating various contact centers and customer technologies to provide an ‘omnichannel’ experience to customers rather than the ‘multi-channel’ experience they have been getting traditionally. . contact-form-7].

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5 Tips for Optimizing Email Marketing Campaigns

VocalCom

According to BtoB Magazine, 59% of B2B marketers claim that email is their most effective channel for generating revenue. For example, post-purchase emails can boost your upselling and cross-selling efforts while customers are still thinking about your brand. So what should your brand do to create optimal email marketing campaigns?

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5 Tips for Optimizing Email Marketing Campaigns

VocalCom

According to BtoB Magazine, 59% of B2B marketers claim that email is their most effective channel for generating revenue. For example, post-purchase emails can boost your upselling and cross-selling efforts while customers are still thinking about your brand. So what should your brand do to create optimal email marketing campaigns?

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SalesForce, Hubspot, Zendesk and More — Which Customer Engagement Software is Right for Me?

Comm100

Although Comm100 is primarily a customer service software, it also acts as a sales solution, helping contact centers convert leads and upsell products in real time, just as a salesperson might do in a brick-and-mortar store. Hubspot opens marketing up well beyond email, creating a multichannel marketing experience for its users.

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