Remove B2B Remove Chief Customer Officer Remove Customer Care Remove Sales
article thumbnail

The Vcare Top 50 Customer Care Influencers

Vcaretec

When it comes to customer care across major industries, like Retail & E-Commerce, Wireless & Telecommunications, and Healthcare, there are plenty of smart minds out there. As a leader in outsourced customer service solutions, the customer care specialists at Vcare voted on fifty of the top thought leaders in our space.

article thumbnail

10 Questions New Chief Customer Officers Must Ask Themselves

SmartKarrot

Congratulations on becoming the new chief customer officer of the organization. The biggest challenge you will face as the new chief customer officer is that the customer situation has shifted dramatically in the last couple of years. Questions the new chief customer officer must ask themselves.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Announcing the People’s Choice: TOP 100 Customer Success Strategists of 2017

Mindtouch

Alka Tandan , Turbine B2B, Principal, @TurbineB2B, LinkedIn. Allison Ewell , Seismic Software, Director of Customer Success, @SeismicSoftware, LinkedIn. Allison Pickens , Gainsight, Chief Customer Officer, @PickensAllison, LinkedIn. David Baga , Lyft, Chief Business Officer, @justbaga, LinkedIn.

article thumbnail

8 Exceptional Customer Success Professionals Share Insights on the Future

Amity

This proactive help, guiding customers to be successful just when they need it, is fundamental to great experiences that drives loyalty and success. – Kia Puhm, Chief Customer Officer, Blueprint Software Systems. Customer Success adds a whole new dimension to the traditional sales, services and support models.

article thumbnail

Top 51 Customer Service Leaders – Best Customer Experience Influencers

Netomi

Barry Dalton is a Customer Experience strategy and CX technology leader with accomplishments in designing and implementing strategy and technology architecture across Marketing, Sales & Service with a particular industry focus on Consumer Products, Pharmaceuticals, Retail, and Technology. Yes, the SERVICE Experience. Bruce Temkin.

article thumbnail

Women of Influence: The Top 25 Innovative CX Leaders

Netomi

Alexandra has more than 20 years of professional experience in Customer Care, Contact Centers and Customer Experience. Dione Hedgpeth – Chief Customer Officer, Sumo Logic. Gemma Cipriani-Espineira – Chief Customer Officer, Chili Piper. Connect with Cynthia.