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5 Outbound Calling Center Solutions to Save You Time and Money

Quality Contact Solutions

The right outbound calling center allows an organization to accomplish more with marketing and sales. Read on to learn five helpful outbound calling center services for any organization. Lead Generation and Qualification Generating qualified leads is a challenging but crucial part of the sales process.

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QCS Launches Telemarketing Services Solution for the SMB Market

Quality Contact Solutions

QCS SMB will focus on serving the unique needs of small and medium business by offering an elastic pool of agents to handle both inbound and outbound programs with an emphasis on lead generation, lead qualification, data enhancement and other business to business sales support functions. Marie is responsible for client services for QCS SMB.

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Here’s How to Write Effective Call Center Scripts

Quality Contact Solutions

Maybe because of your experiences, the word creates vivid flashbacks of answering phone calls from telemarketers devoid of personality at the most inconvenient times? Know this, though; scripts don’t have to be verbatim, and they most certainly can be read sans a monotone-robotic voice.

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CECP Certification Earned by QCS Staff

Quality Contact Solutions

November 13, 2019 (Aurora, NE) Quality Contact Solutions, Inc. announced today that Julie Kramme, Director of Sales and AJ Windle, Director of Client Engagement have earned their Customer Engagement Compliance Professional (CECP) certification through the Professional Association for Customer Engagement (PACE).

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Attributes of a Successful Contact Solutions Supervisor

Quality Contact Solutions

Other Articles You Might Find Interesting: The 7 Habits of Highly Effective Telemarketing Management. Achieve B2B Telemarketing Goals with An Experienced Team. Telemarketing Services Management Explained. Stay Up to Date on Telemarketing Services News from QCS. Subscribe Now.

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This Is Why You Need To Outsource Your Inbound Call Center

Quality Contact Solutions

A customer expectations report published by Salesforce.com found that the effect of a single bad experience or missed customer expectation goes far beyond just a lost sale. Business to Business (B2B). With the average tenure of our sales agents of nearly eight years, our frontlines are seasoned B2B telemarketing pros.

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This Is Why You Need To Outsource Your Inbound Call Center

Quality Contact Solutions

A customer expectations report published by Salesforce.com found that the effect of a single bad experience or missed customer expectation goes far beyond just a lost sale. Business to Business (B2B). With the average tenure of our sales agents of nearly eight years, our frontlines are seasoned B2B telemarketing pros.