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The Best Growth Opportunity in 2021: Outsourcing

Outsource Consultants

Why is 2021 the time for outsourcing? For business leaders, this effort to partner with a reliable BPO vendor frees them to focus on their expertise area, as they keep the things they’re best at in-house while outsourcing the rest to experts in that particular arena. . What Experts Say About Outsourcing for Growth.

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BPO Services: What’s the Advantage?

Quality Contact Solutions

Outsourcing work to a third-party BPO services company is common among businesses. At this point, I’d suggest that most everyone understands what outsourcing is, at least the overall concept. What is Business Process Outsourcing (BPO)? Advantage of BPO Services 1.

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How To Create a Winning B2B Customer Service Strategy

Global Response

Although customer service is often focused on in B2C companies, it’s just as important—if not more so—in B2B companies. In fact, up to 80% of B2B purchase decisions are impacted by a buyer’s experience with the B2B customer service, so it’s an essential quality of your brand or company to consider. What is B2B Customer Service?

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Top 10 CX Leaders to Follow Now

Vistio

Ian Barkin is a seasoned leader and innovator in Digital Operations, Robotic Process Automation (RPA), Intelligent Automation, Business Process Outsourcing (BPO) and the Future of Work. Peter Ryan is considered to be one of the world’s leading experts in customer experience (CX) and Business Process Outsourcing (BPO).

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QCS Launches Telemarketing Services Solution for the SMB Market

Quality Contact Solutions

From managing various client inhouse telemarketing centers for both B2B and B2C businesses, to starting multiple outsourced telemarketing companies, Steve’s experience runs the gamut. Prior to joining the QCS team, Marie Korn worked closely with Steve to build a successful outsourced telemarketing services organization.

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5 Effective Small Business Marketing Strategies You Need for 2022

Quality Contact Solutions

Let them know it’s business as usual, and you’re available and ready to support them.??. Outsourcing Communication. Some small businesses do not want to focus their efforts on marketing or may not have the tools needed to communicate effectively with their customer base, let alone get the attention of prospects.

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CECP Certification Earned by QCS Staff

Quality Contact Solutions

About Quality Contact Solutions. Quality Contact Solutions provides outsourced B2B and B2C Telemarketing and Call Center Solutions. The QCS expertise resides in providing turnkey outsourced telemarketing, inbound and omni-channel solutions that augments business process outsourcing across a variety of industries.