Totango

SEPTEMBER 20, 2022

Customer Enablement Essentials: What B2B and SaaS Brands Need to Know. This helps deliver more satisfying customer experiences , promoting customer renewals and referrals, which are critical to B2B SaaS businesses. Offering customized upsells geared toward customer needs and product usage patterns.

B2B 83

B2B SaaS Education Brand ambassadors 83

SmartKarrot

JULY 6, 2022

CSMs can confidently retain clients, encourage adoption to hasten value realization, and identify upsell opportunities thanks to automation and digital experience. Digital transformation is based on different pillars: Digital Education: Self-paced and on-demand digital education v/s.

Chief Customer Officer 10

Chief Customer Officer Brand ambassadors Education Upselling 10

Integrity Solutions

MAY 23, 2023

In terms of buying behaviors, we’re seeing an increased preference for self-service and digital interactions along with general uncertainty and hesitancy (often leading to inertia or sticking with the status quo ) when it comes to the purchasing decision. How the salesperson “shows up in the room” matters.

Sales 92

Sales Coaching Brand ambassadors B2B 92