ProProfs Blog

JUNE 26, 2020

Application Program Interface (API). Application Programming Interface (API) is a combination of various protocols, tools, and codes. The function of the API enables apps to communicate with each other. Agents can edit an existing signature or add their personalized signature in profile settings. Multi-Channel Support.

Customer Service 179

Customer Service APIs Customer Support Feedback 179

iCiDIGITAL

AUGUST 17, 2018

AEM may just be the enterprise-grade web solution you’ve been waiting for, even if you’re only in the market for a Content Management System (CMS). Having a solid content management system, or even a robust extensible web platform, is no longer enough for enterprises. My Personal History with CMS Systems.

Management 73

Management Multi-channel support Enterprise Marketing 73

JustCall

APRIL 5, 2023

That period also acts as a preview of the level of customer service and post-sales support that they can expect from the vendor. With JustCall, customers can greatly benefit from the personalized onboarding experience, which is available at no extra cost! As a result, you can impart personality and brand recognition to your business.

Interactive Voice Response 52

Interactive Voice Response CRM Multi-channel support Analytics 52