ProProfs Blog

JUNE 26, 2020

Application Program Interface (API). Application Programming Interface (API) is a combination of various protocols, tools, and codes. The function of the API enables apps to communicate with each other. Enterprise Customer Support Software. Multi-Channel Support. Agent Performance Report.

Customer Service 179

Customer Service APIs Customer Support Feedback 179

iCiDIGITAL

AUGUST 17, 2018

AEM may just be the enterprise-grade web solution you’ve been waiting for, even if you’re only in the market for a Content Management System (CMS). Having a solid content management system, or even a robust extensible web platform, is no longer enough for enterprises. Why Adobe and AEM is the Best Enterprise CMS.

Management 73

Management Multi-channel support Enterprise Marketing 73

Hodusoft

AUGUST 9, 2023

When it comes to mid-sized and enterprise-level organizations, many of them follow suit. Sophisticated multi-tenant contact center software comes with built-in integrations or APIs (Application Programming Interfaces) that allow seamless integration with popular CRM, helpdesk, and other business systems.

Contact center software 52

Contact center software Contact Center Customer Service Agent burnout 52

JustCall

APRIL 5, 2023

Not to forget that those having Premium and Custom plans can request API and Webhook access to do it at their will! Suited for Business With Different Needs JustCall can help orchestrate a range of business operations – from drip marketing campaigns to customer support. JuctCall alternatives don’t come close.

Interactive Voice Response 52

Interactive Voice Response CRM Multi-channel support Analytics 52