NobelBiz
NOVEMBER 27, 2023
Advanced call logging is a vital tool for businesses to enhance communication management and operational efficiency. By automating the collection and organization of call details, businesses can gain valuable insights into their communication activities, improve customer interactions, and drive informed decision-making.
3CLogic
AUGUST 18, 2020
Enterprises can increase productivity and streamline activities by enabling agents with basic but embedded CRM telephony capabilities, including Automatic CRM Screen-pops, Click-to-call and Automated Call Logging. Because Connectors leverage existing on-premise infrastructure, they are quick to deploy – in a matter of days.
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Nexmo
MAY 15, 2019
Today’s post shows you how to proxy a voice call so that it appears to come from another number. This is not as dubious as it sounds: there are many compelling business reasons why you might want to hide a caller’s real number from other parties in the call. Log call events. Log Call Events.
Nexmo
MAY 15, 2019
Today’s post shows you how to proxy a voice call so that it appears to come from another number. This is not as dubious as it sounds: there are many compelling business reasons why you might want to hide a caller’s real number from other parties in the call. Log call events. Log Call Events.
JustCall
JANUARY 14, 2021
The voice comments can be found as neatly embedded recordings in tickets along with other useful information about the calls. Existing users can find out how to enable this feature, here. Associate Phone Calls to Zendesk Tickets. New Contacts & Call Logs Section and more. New Contacts and Call Logs Section.
VirtualPBX
NOVEMBER 12, 2021
As we head into a major US shopping season and final details are being placed on Small Business Saturday and Black Friday campaigns, marketers are being tasked with how to track the success of their advertising methods. These reports will show volume of calls, call length, who answered, and more. Give Sales a Heads Up.
VirtualPBX
NOVEMBER 12, 2021
As we head into a major US shopping season and final details are being placed on Small Business Saturday and Black Friday campaigns, marketers are being tasked with how to track the success of their advertising methods. These reports will show volume of calls, call length, who answered, and more. Give Sales a Heads Up.
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