JustCall

JANUARY 27, 2023

Call queues – Cater to customers even when agents are busy by placing their calls on hold and connecting them as soon as agents are available. Call forwarding – Forward calls when you’re out of the office or during off-hours to a personal number or to voicemail.

Interactive Voice Response 52

Interactive Voice Response Call Logging APIs Enterprise 52

JustCall

JANUARY 20, 2023

It’s understandable, therefore, that phone calls are more personal and lead to faster resolutions. The fact that a majority of customers use phone calls to reach a business makes telephony systems an important business requirement. Call recording – Record and monitor agent calls to improve quality and performance.

Interactive Voice Response 52

Interactive Voice Response Enterprise APIs voip 52

JustCall

JANUARY 29, 2024

JustCall offers a 14-day free trial , which gives you a lot more time to take feedback from your teams and make the right decision. However, a few customers have complained about support primarily channeled through a chatbot and in-person support available only on weekdays. What is JustCall Sales Dialer?

Sales 52

Sales APIs Analytics Abandon rate 52

JustCall

DECEMBER 23, 2022

Call recording – Record and monitor agent calls to improve quality and performance. Automatic saving of customer details – Automatically log calls, texts, voicemails, etc. Feedback on JustCall from Real-World Users. Screen recording – Record screens and calls for quality training.

voip 52

voip APIs CRM Enterprise 52

JustCall

MAY 1, 2023

Users can also access conference call logs, notes, dispositions, and reports. Conference calling is available only in Professional and Enterprise Plans. This feedback is then recorded in the analytics dashboard to assess agent performance. Number of participants is restricted to 40 in the Professional Plan. 5 GetApp 4.2/5

Interactive Voice Response 52

Interactive Voice Response Enterprise Call Logging CRM 52

JustCall

JANUARY 19, 2023

Google Voice easily fits into the suite of Google products and business tools Google is Voice Best-suited for: It is best suited for solopreneurs who want to protect the privacy of their personal telephone numbers and give a more professional appearance. 5 Capterra– 4.1/5 5 TrustRadius– 7.7/10 10 GetVoIP– 4.6/5 5 Capterra– 4.5/5

voip 52

voip CRM Interactive Voice Response Enterprise 52

JustCall

APRIL 5, 2023

For starters, all customers get personalized onboarding that helps them make optimum use of available resources and plan out the telephony infrastructure accordingly. Moreover, JustCall users in the Premium and Custom plans get API and webhook access, which allows them to build bespoke solutions.

Interactive Voice Response 52

Interactive Voice Response Contact Center APIs Analytics 52