APIs Call flow Interactive Voice Response Marketing 
JustCall
APRIL 12, 2023
Here’s a quick comparison chart for JustCall vs Aircall in terms of feature reviews by customers: JustCall: User Reviews at a Glance Boasts of 238 reviews Its primary market segment is Small-Business with 73.5% Aircall: User reviews at a glance Boasts of 578 reviews Its primary market segment is Small-Business with 59.2%
CSM Magazine
JULY 28, 2015
Until 2015, Business Process Outsourcing (BPO) was based on a simple math formula: outsourcing non-core services (including customer call centers) to more cost-efficient partners and markets to reduce spend. However as we move into 2016, the consumer is demanding smarter services from legacy call center IVR and live operators.
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JustCall
MARCH 23, 2023
Interactive Voice Response, or IVR, is necessary for every contact center. The IVR is configured to lead the user to a self-help guide that answers their query, a human agent who can solve their problem, or a pre-recorded voice message. In this article, we look at the ten best IVR solutions.
JustCall
FEBRUARY 6, 2023
Did you know the market size of cloud phones is expected to grow at a 12% CAGR between 2020 and 2025? All you need is your PC, mobile, or any internet-ready device where you can deploy your corporate communication framework using APIs. Customers can enter their responses by speaking or using a touch-tone keypad.
JustCall
APRIL 3, 2023
With features like IVR and reporting/analytics to boost performance, the right communication system is the key to success. As a result, it becomes crucial to explore other solutions on the market with better features at a competitive price. <H4> Top Features of CloudTalk Automatic tracking and recording and call queuing.
JustCall
APRIL 9, 2024
Custom integrations and workflow automation with public API. International calling with localization features. On-screen scripts for live calls. Multi-level IVR. Dedicated tools for reporting and call analytics. Omnichannel communications with calls, SMS, and WhatsApp. Occasional system outages.
JustCall
APRIL 3, 2023
Marketers nowadays employ a series of conversion-centric campaigns wherein they aim to obtain new leads, and convert those leads into their organization’s customers. Naturally, they know that just launching campaigns is not enough, as the success of the campaign depends on the response of the intended target group as well.
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