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A Comprehensive Guide to Virtual Call Center and Contact Centers

Hodusoft

That also makes these support centers far more cost-effective. Another key benefit of virtual call center software is its flexibility, enabling agents to work remotely. Virtual call centers are not tied to any physical location and operate entirely online.

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Kunnect Completes Salesforce API Integration

Kunnect

At Kunnect, we’re constantly looking for ways to make our cloud-based call center software even more convenient and user-friendly. We’re excited to announce that we’ve completed an integration using the Salesforce.com application programming interface (API). Contact us for a free demo. About Salesforce.com Integration.

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10 Best Call Center Software: 2023 Updated List

JustCall

By investing in the best call center software. With the right sales call center software, your business can not only turn into a customer magnet but also become operationally efficient and profitable. Did you know the global call center AI market will increase 10x by 2030, reaching the $9,949.61

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Kunnect Integrates with Zoho CRM and Applications

Kunnect

On the heels of our Salesforce.com CRM integration, Kunnect is pleased to announce that our seamless, cloud-based call center software can now be integrated with Zoho.com CRM and apps. Like Salesforce.com, the integration is made possible through Zoho’s application programming interface (API).

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JustCall vs Aircall: A Comprehensive Comparison in 2023

JustCall

JustCall is also an award-winning software, having recently won the ‘Most Popular Software, Winter 2022’ award in the Call Center Software category. So if you are thinking of a cloud-based phone software to transform your business, why not opt for JustCall?

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The Top 10 Call Center Software for 2020

Hodusoft

If you are starting a call center or wish to upgrade your contact center software then go through this list of top 10 call center software for 2020 and select one that suits your operations the best. HoduCC – Call Center Software. Who is Hodusoft you may well ask.

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What is Call Center Compliance?

NobelBiz

Utilizing Call Center Scripts: Call center scripts serve as valuable tools for ensuring consistency in communication, adherence to compliance guidelines, and accurate information dissemination. The post What is Call Center Compliance?