AWS Machine Learning

FEBRUARY 6, 2023

This blog post is co-written with Bruno Mateus, Jonathan Diedrich and Crispim Tribuna at Talkdesk. To support WaFd’s vision, Talkdesk has extended its self-service virtual agent voice and chat capabilities with an integration with Amazon Lex and Amazon Polly. Dustin Hubbard, Chief Technology Officer at WaFd Bank.

Cloud contact 67

Cloud contact Self service Contact Center Virtual Agent 67

Creative Virtual

OCTOBER 9, 2020

By Katrin Zieren, Business Development Consultant. A variety of smart speakers , like Alexa, Cortana or Google Home, can be integrated with our self-service virtual agents. For example, Virtual Agent Roger for Rest is available on the web as well as through Google Home.

Interactive Voice Response 59

Interactive Voice Response Customer Service Virtual Agent Transportation 59

SmartAction

MAY 23, 2019

This is the fifth of a five-part blog series that outlines the Five Best Practices for AI Self-Service Without Compromise. This blog will serve as a guide to all those disciplines and why they are required to deliver CX without compromise. CX Consultant. Step 4>> . . Solutions Expert. Solutions Expert.

Self service 40

Self service Virtual Agent Contact Center Engineering 40

Creative Virtual

JANUARY 28, 2021

Ask any seller of a highly complex and customizable chatbot or virtual agent system about cost and you’re likely to get an evasive answer. This fee will cover all hosting, software deployment, content development, technical consultancy, and transactional fees for the agreed period. There’s no one-size fits all.’ ‘I’d

Chatbots 98

Chatbots Consulting Consulting Virtual Agent 98

RichCall

SEPTEMBER 13, 2017

Here are the experts: @Jon Arnold , an independent research analyst with a great blog. Blair Pleasant , analyst and consultant about Unified Communications. have bots that provide health related consultations based on images and symptoms. Teresa Cottam , Chief Strategist, MVNOpro. @Al Al Hopper , cofounder of DoLabSATX.

Contact Center 64

Contact Center Technology Benchmark Chatbots 64

JustCall

JANUARY 31, 2023

In this blog, we will look at the top-8 alternatives of Dialpad–from understanding the pros and cons of each tool to the top features, we’ll cover everything. “I’ve used JustCall in a previous company and recommended it as a business consultant for this client when upgrading their reservations system.

voip 52

voip Enterprise Interactive Voice Response CRM 52