article thumbnail

Call Experts Earns 15th CAM-X Award of Excellence!

Call Experts

The CAM-X Award of Excellence is a prestigious recognition of exemplary customer service in our industry. Feedback is an invaluable part of our desire for continuous improvement and an optimized experience for our clients and their callers. We are grateful for this honor.” says Call Experts CEO Abby Leibowitz.

article thumbnail

Call Experts wins coveted ATSI Award of Excellence!

Call Experts

The scoring criteria include: – Response Time – Courteousness of Rep – Accuracy of Call – Knowledge of Account – Overall Impression of Call “The ATSI Award of Excellence is a prestigious recognition of exemplary customer service in our industry. We are grateful for this honor.”

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Call Experts Earns 15th CAM-X Award of Excellence!

Call Experts

The CAM-X Award of Excellence is a prestigious recognition of exemplary customer service in our industry. Feedback is an invaluable part of our desire for continuous improvement and an optimized experience for our clients and their callers. We are grateful for this honor.” says Call Experts CEO Abby Leibowitz.

article thumbnail

Call Experts wins coveted ATSI Award of Excellence!

Call Experts

The scoring criteria include: – Response Time – Courteousness of Rep – Accuracy of Call – Knowledge of Account – Overall Impression of Call “The ATSI Award of Excellence is a prestigious recognition of exemplary customer service in our industry. We are grateful for this honor.”

article thumbnail

Medical Call Center Services: Best Practices for Success

Global Response

Medical answering services : By outsourcing to a call center , healthcare providers can offer 24/7 answering services. Nurse triage services : Some medical call centers employ registered nurses who can offer immediate assessment and advice. Measure performance and provide feedback.

article thumbnail

Call Experts Earns CAM-X Award of Excellence for 14th Year

Call Experts

The CAM-X Award of Excellence is a prestigious recognition of exemplary customer service in our industry. Feedback is an invaluable part of our desire for continuous improvement. Independent judges are contracted by CAM-X to evaluate message services over a six month period. We are grateful for this honor.” About CAM-X.

article thumbnail

Outbound Calling 101: What Is Outbound Call?

TeleDirect

It’s why we’ve gone from a small answering service to a national business process outsourcer. Instead of waiting for existing customers to call to place another order, they contact them, building strong relationships and asking for feedback. Keep in mind that no two outbound call centers are the same.