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Medical Call Center Services: Best Practices for Success

Global Response

That’s why medical call centers are such powerful resources. Of course, many of the calls and questions they handle are routine patient support. Yet many medical call centers have trained nurses on staff to assist in emergencies 24 hours a day. It’s the kind of care we all hope to have access to.

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Call Experts Earns 15th CAM-X Award of Excellence!

Call Experts

The CAM-X Award of Excellence is presented annually by the Canadian Call Management Association ( CAM-X) , the industry’s Trade Association for providers of call center services, including telephone answering and message delivery. Congratulations on a well-deserved award ,” says CAM-X President Leslie Wilson.

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Call Experts wins coveted ATSI Award of Excellence!

Call Experts

Call Experts of Charleston, SC, has been honored with the exclusive ATSI 2023 Award of Excellence for the 14th year. Call Experts was presented with the award at ATSI’s 2023 conference in Atlanta, GA. Feedback is an invaluable part of our desire for continuous improvement. says Call Experts CEO Abby Leibowitz.

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Call Experts Earns 15th CAM-X Award of Excellence!

Call Experts

The CAM-X Award of Excellence is presented annually by the Canadian Call Management Association ( CAM-X) , the industry’s Trade Association for providers of call center services, including telephone answering and message delivery. Congratulations on a well-deserved award ,” says CAM-X President Leslie Wilson.

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Call Experts wins coveted ATSI Award of Excellence!

Call Experts

Call Experts of Charleston, SC, has been honored with the exclusive ATSI 2023 Award of Excellence for the 14th year. Call Experts was presented with the award at ATSI’s 2023 conference in Atlanta, GA. Feedback is an invaluable part of our desire for continuous improvement. says Call Experts CEO Abby Leibowitz.

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Outbound Calling 101: What Is Outbound Call?

TeleDirect

There was a time when outbound call centers consisted of a person calling phone number after phone number in search of that one lead. Today’s outbound calling provides businesses with a direct extension of their sales team, committed to their success by generating leads, setting appointments and performing market research.

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Call Experts Earns CAM-X Award of Excellence for 14th Year

Call Experts

The Award is presented annually by the Canadian Call Management Association (CAM-X), the industry’s Trade Association for providers of call center services including telephone answering and message delivery. The CAM-X Award of Excellence is a prestigious recognition of exemplary customer service in our industry.