Altivon

SEPTEMBER 28, 2017

Yesterday Altivon sponsored the first in a series of healthcare related webinars focused on patient experience and the contact center. Leaden has both wide and deep experience, working with mid-size to large enterprise customers in several industries, not least of which is healthcare. A few program highlights. External Drivers.

Healthcare 40

Healthcare Contact Center Chief Customer Officer Multi-channel support 40

Global Response

FEBRUARY 13, 2022

A contact center can provide a solution to scale up your team without ballooning overhead, provide consistent brand messaging across every channel, and support your customers no matter how they reach out. Healthcare. Healthcare is a highly emotional industry—and one where it’s hard to deliver exceptional care at scale.

Contact Center 62

Contact Center Automotive Banking outsourcing 62

Global Response

FEBRUARY 13, 2022

Some call centers may also provide some multi-channel support, such as email, social media, web chat or other capabilities. However, a call center’s primary goal is to provide exceptional telephone support. Looking for field support or store support? Is your customer support team ready to handle it?

Call Center 62

Call Center Interactive Voice Response outsourcing Contact Center 62