VirtualPBX

APRIL 10, 2024

Last week we announced the newest product to our lineup The VirtualPBX Contact Center. The most notable channel being phone calls. They also resolve issues and provide information about products or services. But what is a contact center? A contact center is a vital component of any organization’s operations.

Contact Center 59

Contact Center Wait times CRM Healthcare 59

JustCall

FEBRUARY 17, 2022

Still making every cold call manually? Want to ramp up to more than 100 cold calls in a day with a powerful sales dialer? Sales Dialer is an outbound phone dialer system that allows you to upload contact details or lead lists via excel or through your CRM and create automated call campaigns to eliminate manual dialing effort.

Sales 104

Sales Abandon rate Real estate voip 104

Dialer 360

JULY 7, 2023

Do you want to increase your call capacity without sacrificing the quality of your calls? The triple-line dialer is a powerful tool that has revolutionized businesses to boost their revenue by handling large call volumes efficiently. As we all know that lead generation and sales are the most important component of any business.

Real estate 48

Real estate Telemarketing CRM Sales 48

JustCall

FEBRUARY 28, 2024

JustCall and Mojo Dialer both offer excellent dialers that go beyond just automating your sales calls. The website, however, is not so clear on the exact number of CRM integrations the platform offers, so you’ll have to connect with their customer care for the detailed list. What is the Mojo Dialer?

Real estate 52

Real estate CRM APIs Sales 52

JustCall

APRIL 5, 2023

Cloud call center software is essential for modern businesses. That is because they help the customer support department of these businesses, which are responsible for keeping their customers happy. However, as there are many options out there, business owners often get confused with regards to choosing the right software.

Interactive Voice Response 52

Interactive Voice Response Virtual Agent Multichannel voip 52

JustCall

APRIL 12, 2023

Thinking of investing in auto dialer software for your call center or sales team? Using an auto dialer can boost agent productivity and efficiency by as much as 300 to 350% (that is 3x more calls every hour per agent). An auto dialer comes in handy when manual dialing is lowering your agent’s productivity.

Scripts 52

Scripts Sales CRM Contact Center 52

Balto

APRIL 20, 2023

A survey of 4,000 employees found that 74% of employees who kept their jobs amidst a layoff felt that their own productivity had declined as a result. The top tools used were agent training (46.65%), Customer Relationship Management (CRM) tools (42.68%), and knowledge bases (36.48%). Are customers staying around for the long term? .

Contact Center 52

Contact Center Real estate Transportation Average Handle Time 52